Frequently Asked Questions
Find answers to the most frequently asked questions about our services and processes at Decima.
FAQ - Common Questions
We’ve compiled some of the most common questions we receive to help you understand more about our services.
What is included in the monthly maintenance fee?
The monthly maintenance fee covers regular updates, security monitoring, backups, and technical support to ensure your website runs smoothly.
Can I upgrade my package after signing up?
Absolutely! You can upgrade your package at any time. Just get in touch with our support team and they will assist you with the process.
Do you offer custom solutions?
Yes, we offer custom solutions tailored to meet the unique needs of your business. Contact us to discuss your specific requirements.
How long does it take to build a website?
The time it takes to build a website depends on the complexity and scope of the project. On average, a standard website takes 4-6 weeks to complete.
What is your process for web development?
Our process includes an initial consultation, planning, design, development, testing, and deployment. We ensure each step is carefully managed to meet your expectations. Learn more on our Process Page.
Do you provide content for the website?
We can assist with content creation, though we recommend clients provide the core content as they know their business best. We offer copywriting and editing services if needed.
How is ongoing support handled?
We offer various support plans tailored to your needs, including regular updates, security patches, and technical support.
Can I manage my website content myself?
At this time, only our engineers are permitted to update website content to ensure quality and consistency.