Our process - How we work

In the Discover phase of Decima's process, the team prioritizes an immersive deep-dive into understanding the unique demands and aspirations of their clients. This stage is crucial as it sets the foundation for everything that follows. By embedding themselves into the daily operations of a business, Decima seeks to uncover the essence of what drives a business and what it needs to leap forward.

During the Discover phase of Decima's engagement process, our collaboration with the client is not just about passive observation; it's an active, two-way conversation aimed at extracting the most granular details of their operation and objectives. Through field research and continuous dialogue, we dive deep into the trenches of each company's daily workings. This involves not just the technical and data-driven aspects but also the human element—understanding the company culture, customer interactions, and employee motivations. This phase is pivotal in shaping the trajectory of the project, ensuring the solutions we devise are not only effective but seamlessly integrated into the client's operational narrative.

Our approach transcends traditional data collection methods. We employ a dynamic and immersive strategy, engaging with our clients through workshops, interviews, and hands-on sessions that allow us to absorb the ethos of the company we’re working with. This dialogic process is complemented by robust field research, where our teams get on the ground to experience the client's challenges and successes firsthand. It's a holistic method that enables us to paint a comprehensive picture of the company, going beyond mere numbers and into the realm of narrative and nuance.

Transitioning into the Build phase, Decima leverages the insights garnered from the Discovery phase to start shaping the project into reality. This phase is where ideas and plans are transformed into tangible outcomes. A comprehensive roadmap developed during the Discover phase guides the technical teams in constructing the project's architecture, coding, and development. Emphasizing collaboration, timelines, and milestones, Decima ensures that every aspect of the build process aligns with the client’s expectations.

Our approach during the Build phase is iterative, allowing for flexibility and adaptability in our development process. We prioritize open communication with our clients, providing regular updates and soliciting feedback to refine and adjust the project as needed. This iterative process ensures that the project evolves in a direction that remains true to the client's vision.

Upon nearing completion of the Build phase, Decima conducts rigorous testing to ensure the product not only meets but exceeds industry standards and client expectations. This includes a variety of tests such as unit testing, integration testing, and usability testing, which are critical for identifying and fixing any issues before the product launch.

By prioritizing thorough planning, robust communication, and meticulous testing, Decima's Build phase stands as a testament to our commitment to excellence. It highlights our dedication to delivering superior products that not only meet client requirements but also have the resilience and flexibility for future growth and scaling.

In the Deliver phase, Decima meticulously transitions the developed solution to the client, ensuring a smooth deployment. This process. is geared toward confirming that the final product meets all predefined requirements and is ready for market or operational entry.

Decima's commitment extends beyond simple delivery; post-launch support and optimization are pivotal, reinforcing the confidence in the solutions provided. This ensures that clients not merely receive a product but also enjoy the assurance of continuous improvement and adaptation to future needs.

Our final promise of excellence, transitioning from project completion to real-world application, thereby marking a pivotal milestone in the client's journey towards digital transformation and success.